Privacy Policy

We at Diamond Rocks are totally committed to protecting your privacy. We comply with the principles of the Data Protection Act 1998, the Privacy and Electronic Communications (EC Directive) Regulations 2003 and the SafeBuy Code of Practice.

When you shop on the Diamond Rocks website, we will ask you to input and will collect Personal Information from you such as your name, e-mail address, billing address, delivery address, telephone number, product selections, credit card or other payment information and a password.  This information is collected about you in order to process your order and to tailor your visit to our website to be as relevant to you as possible.  Your email address and/or contact information will never be sold to another company or used for unsolicited email.  Information will only be shared with other parties that are involved in the fulfilment of your order.  All information collected by Diamond Rocks is kept secure and confidential.

Data will be held in accordance with our internal security policy. If we propose to send your data outside the European Economic Area (EEA) we will seek your consent first.  We will never collect sensitive information about you without your agreement. You have a right to ask for a copy of the information which we are holding on you and we will provide this for a small fee. We will delete information or correct any inaccuracies at no charge as soon as you make the request.

When you create a shopping account while ordering online you will be given the option to receive Email Newsletters from Diamond Rocks regarding new products, promotions or special offers which we feel may be of interest to you. In the event that you do not wish to be contacted for such purposes, ensure that you tick the appropriate box as you go through the registration process. You may unsubscribe from our contact list at any time by replying to a promotional e-mail with the word "unsubscribe" in the subject line, by e-mailing us at info@diamondrocks.co.uk.   Data will only be released to third parties (e.g. the police) on request where there is a legal requirement for us to do so. 

Cookie Policy

1. Cookies are small text files which are placed on your computer from websites onn the internet.  Diamond Rocks uses cookies to makes cookies to make your online experience with us better.  We use them for remembering your login details and to improve our range of products.  
2. All cookies on Diamond Rocks are in accordance with current UK and EU Cookie Law.
3. Before any cookies are placed on Diamond Rocks, you will be presented with a prompt requesting your consent.  
4. You will have the option of blocking the cookies by changing the settings in your internet browser.  There are different ways for doing this depending on the browser you are using so to find out more please visit www.aboutcookies.org.  Please remember that if you do delete or disable cookies the website might not work how you will expect.