Customer Testimonials

Displaying 1 to 16 (of 242 testimonials) Result Pages:  1  2  3  4  5  6  7  8  9  10 ...  Next 
"Just a quick email to thank you so much for the ring. I really love it and it is exactly what I was wanting. Should any of my friends require jewellery services I will be sure to put them in touch with you."
Fraser Renton
"I recently purchased an aquamarine and diamond engagement ring from Diamond Rocks and I am not only delighted with the end product, but would like to say how wonderful the customer service was. I received a personal and friendly service from Vineet and together we talked through potential designs and had the ring custom made. He even got me a selection of stones for me to choose from! Once we agreed on the stones, the metal and the design, it really did not take long until I had the final product in my hands, and it was stunning. And when I got down on bended knee, someone who I now call my fiancée agreed that it was beautiful too. I received excellent service and a stunning ring at a very reasonable price. I would happily recommend Diamond Rocks to anyone, especially for those extra special purchases. I shall definitely come back when the time comes for us to look at wedding rings! Thank you Vineet and everyone at Diamond Rocks."
Steven Robinson
"She loved it and everyone was amazed. Thanks for everything and I will spread the word"
Enrique Morale
"Thank you for such speedy service and brightening my day at work! You made the whole process so painless for Mark plus you have made me a gorgeous piece of jewellery that I will enjoy wearing and I am grateful for that."
Sarah Fielder
"Ring has just arrived and on our anniversary day as planned. Thank you so much for your efforts and understanding. My wife is absolutely delighted with the ring. I will certainly recommend Diamond Rocks."
Mr Shettle
"Kate is absolutely thrilled with the ring; it far surpassed her expectations. Having seen the diamond myself, I have to say it did look even more beautiful in the ring setting. I'm glad I followed your advice on the diamond as I'm certain seeing the finished product that I got the right one for Kate. Thank you so much for all your wise counsel; I am very relieved that I followed it. We couldn't be more happy with the ring. I will certainly be recommending your services to anyone looking for an engagement ring."
James Hole
"The ring has arrived. I absolutely adore it. Thanks for your help."
Nicola Hughes
"Must say a big thank you to Vineet I did not hold much hope of having the designed ring in time after receiving an up date & was advised it would be the week after but without fail Vineet pulled all the stops out & even sent on a special Saturday post to make sure u received the item in time & on the item I couldn't of asked for anything different is crafted to perfection & truly is stunning/amazing a really big thank you & would recommend no problem & used again. Thanks a very happy customer. Regards, Lee"
Lee Hood
"A very big thank you to Vineet for the exceptional level of customer service. Even though I had a good idea of what I was looking for, I benefited a great deal from Vineet's expertise. Prior to visiting the Diamond Rocks office, I spoke to Vineet over the phone and gave him an idea of what I was looking for. He immediately built a strong rapport with his friendly and no-hard-sell approach. He took me through the history of Diamond Rocks and selected several diamonds for me to see based on the preferences I provided. I constantly changed my criteria over the following days and Vineet continued to be patient courteous. He sourced a diamond from abroad and allowed me to inspect it prior to setting it into the band. When I went in to collect the ring (it was ready earlier than anticipated), I was lost for words – it looked absolutely stunning! Thanks again to Vineet for helping me find the ring I wanted at a very competitive price. A friendly, professional and knowledgeable service – highly recommended. I look forward to doing business with you in the future."
Mohammed Surve
"I've just received my ring and I'm absolutely over the moon with it. Thank you so much for all your help and for sorting everything for me so quickly. I really can't thank you enough."
Joanna Pointon
"Thanks for everything – the ring is stunning, so Mrs C is very pleased. This was an unusual buying experience, but you made the process very easy, so many thanks."
Mr Cooper
"We would like to thank Vineet from Diamond Rocks for delivering a friendly and professional service. At first I was unsure about using an online retailer for such an expensive and important purchase so I decided to meet Vineet at their central London offices. At the meeting, he carefully guided me through the various options available and how to get the best value for money from my purchase. Buying diamonds is a risky process and one where the uniformed buyer could easily lose hundreds if not thousands of pounds. With the myriad of options available with respect to grades of clarity, carat, color etc you really need a no-hard-sell approached expert to guide you through the process. Vineet is that person. We worked weeks and correspondend dozens of times by email with pictures and ideas until we got to the final design. The whole time he was very patient and helpful. Vineet has the correct blend of knowledge, professionalism and integrity which makes him the ideal person to go to when you need to make that once-in-a-lifetime memorable purchase. We were very happy with the bespoke rings Vineet created for us and would definitely approach Diamond Rocks without hesitation for all my future purchases. For value for money and impartial expert advice, they stand second to none!"
Ravi Bhudia
"My financee's diamond engagement ring is perfect. Diamond Rocks and especially Vineet provide a top notch unhurried service. We took absolutely ages deciding on the diamond and style of the ring and Vineet never once tried to hurry us. A big thank you to the Diamond Rocks team for putting together the perfect diamond engagement ring!"
James
"I can't say enough about the excellent customer service and professionalism we experienced. Vineet is not just there to sell you diamonds, he's there to make you happy. Always helpful and accommodating to our taste, Vineet went out of his way to make sure our wedding rings were absolutely perfect. The quality and value is superb but the friendliness and cooperation is what really distinguishes Diamond Rocks. Highly recommended."
Michalis
"After several months of searching for the prefect engagement ring I opted for Diamond Rocks and this has turned out to be a brilliant decision. Very happy with the bespoke engagement ring I purchased, the ring is super and exactly as I hoped it would be ticking all the boxes from my original design. The customer service throughout was excellent. Vineet was very helpful, knowledgeable and prompt in answering any queries I had throughout the process. I also received my ring in less than 4 weeks. I proposed in Paris which was lovely and my fiancee loves the ring. I would certainly recommend Diamond Rocks"
Ben
"After many hours trying to find the perfect place to purchase my engagement ring from I found Diamond Rocks.I visited there office without an appointment but still they where able to move appointments round to fit me in.There expertise and knowledge was fantastic and made picking the right ring so easy. My order was ready on time and was stunning.i would not hesitate in recommending Diamond Rocks"
Lee
Displaying 1 to 16 (of 242 testimonials) Result Pages:  1  2  3  4  5  6  7  8  9  10 ...  Next 

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