At Diamond Rocks, our jewellery is made using the highest quality materials by the best craftsmen to the highest possible standard. Our jewellery is individually and carefully inspected when it is completed in the workshops and again before we send the ring or it is collected.
If there is ever an occasion that there is an issue or problem with your jewellery, please either return it to us in Hatton Garden or mail it to us using a secured and insured mail service. If there is a manufacturing problem we will repair or replace the item at free of charge after a full inspection by our experienced craftsmen. If the jewellery has been repaired, resized, polished, or remodelled by anyone other than Diamond Rocks, we reserve the right the invalidate the policy.
If a problem with the jewellery has been caused by regular usage, wear and tear we will repair your jewellery at cost price.